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Thank you for visiting Sheer Art Beauty, Australia leading skin care retail store. We stock the best skin and hair care treatments available on the market, and aim at providing our clients the best service and value. If you have problem locating a particular product, or require additional information or assistance please do not hesitate to contact us.
Ph: 03-9663-4238
Email: sales@sheerartbeauty.com
All products featured on the website are available for purchase. Customers can either order online, over the phone, or visit our store personally.
Our shop address:
115 Little Bourke St, Melbourne 3000 (between Exhibition & Russell St), above the restaurant ''Mask of China''.
Trading Hours:
11.00 am - 6.00 pm Mon- Fri
12.00 am - 4.00 pm Sat
Sunday - By Appointment
We accept cash, all major credit cards, money order, cheque and direct deposit.
Shipping
All parcels are shipped by express courier within 24hrs upon submission of order. Clients will be notified via phone/email if any of the items ordered are unavailable. Please double check your email address, shipping address and credit card details before submitting an order. We will not be responsible for sending products to a wrong address given by customers. Shipping cost is a flat rate of $10 ($22 with insurance) anywhere within Australia regardless of the number of items ordered.
Estimated delivery times are as follows:
Australia Metropolitan - overnight delivery
Australia Country – 2-3 days
New Zealand 5 days
Asia 5 days
US & Canada 7 days
UK & Europe 10 days
Price Protection Policy
We aim to provide our clients the best product prices on the market. Should you come across an item in another retail outlet that is cheaper than our price please kindly let us know. We will try to match the price for you. Please note that we will not match product prices from auction sites, and overseas outlets.
''Total Satisfaction'' Return Policy
We guarantee the quality of all our products.
If an item is damaged during shipping please have it sent back to us. We will gladly replace the damaged product for you
If the products are in original package and were not opened or used and you want to return them for any reason - you can send them back to us for a refund within 3 weeks of your purchase. Returns for a refund are subject to a 15% restocking fee. This amount will be deducted from your refund. Due to the nature of the products we sell, we do not offer a money-back return policy for the products that were opened and used.
Security/Privacy
At Elite Skin Collection, all your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it can not be read by anyone over the Internet. We guarantee that every online transaction you make will be 100% safe. We will not disclose, sell or share any of your personal or financial information to any individual group, corporation and agency. |